There are many ways to keep your customers coming back. Providing great services and products are just the beginning; going further and maintaining long-lasting relationships with them is even better. While this process will vary greatly, depending on your business and your customers, there are some very simple and tangible things you can do in your daily routine that will tie in with this idea. As a primary provider of Montreal floor cleaning services, there are a few things we’ve learned over the years about great service.
On the top of this list you’ll find atmosphere and ambiance. Creating a positive and welcoming atmosphere can be tricky for some businesses, especially those who deal with stressful, messy or difficult situations. But having people who are gifted in customer service and providing a clean and well-designed space to do business in can help. We’ve provided professional Montreal office cleaning services to local hospitals, corporate offices and industrial clients for many years. It’s our pleasure to bring professionally cleaned spaces to your business.
Entryways in particular need to be maintained daily. A Montreal floor cleaning service will provide your business with top-quality floor cleaning services for all areas of your business, including your entrances. As the interface of your business with the incoming clients, your entrance speaks volumes about your business. Make sure that the walls, windows, décor and especially the floor surfaces are clean and fresh. What’s great about a professional Montreal floor cleaning service is that they use power-scrubbing equipment, ensuring tough-to-clean areas like tile grout come clean and fresh.
Depending on what people are waiting for, they may be in your office in a sickly state. Be sure that you have, at the minimum, weekly waiting room disinfecting routine. You’ll still want to tidy up the room at the end of each day and make sure the floors are clean, but do perform a regular disinfectant routine at least once a week with an antibacterial product. Consider putting in a TV instead of magazines, and while the gesture is nice, don’t place toys for kids to play with unless you want to disinfect them daily!
It’s also worth noting that having essential services in place to take care of maintenance and cleaning is important too. The last thing you want to portray to your clients is inconsistency. You want your business to look great everyday of your business week. If that means hiring a cleaning crew to come in every night, then do it, it’ll make a difference.