The Importance of a Clean Restroom in Your BusinessApril 20, 2016
While some business owners give little consideration to the importance of keeping an organized and sanitary restroom, a clean restroom can have an immense impact on the overall customer service experience. The cleanliness of a business restroom will likely play a role in determining the customer’s perception of the company. Finding the right janitorial service in Montreal can go a long way to ensure that the restroom in a business projects a clean image!
What are the positive consequences of a well-maintained restroom?
Making a good impressionThe image projected by a business has the ability to solidify the brand and the company’s message. A clean and sanitary restroom has the capacity to promote positive feelings towards the business. These good feelings are normally due to the fact that the customer will consider the clean restroom as being tantamount with the cleanliness of the entire business.
Developing employees trustDeveloping employees trust is essential to building employees loyalty, which is the foundation for longevity in any business. How well a business is able to retain its employees base will determine its success. Having a clean restroom will help to put the employee’s mind at ease about the rest of the company.
Eliminating complaintsClean restrooms have been proven to put customers in a better mood or mindset, meaning that they will be less likely to file a trivial complaint about services and products. With the power of the internet and social media, it only takes one internet blogger writing a negative review about a company’s restroom to discourage customers from patronizing a business.
How to maintain a clean Restroom?
Touch-freeIt is not only important for the restroom to look clean, but it should be sanitary, and one way this is done is through the implementation proper disinfection protocol. Additionally, more and more companies are moving to touch-free restrooms, which reduces the spread of bacteria and germs. Touch-free toilets, faucets, soap dispensers and hand dryers mean that a customer can experience an almost completely touch-free experience.
Odor control One of the first characteristics of a clean restroom is the odor. Ensuring that the restroom has a pleasant odor is immensely important. In fact, if the restroom is clean, but for some reason it has an unpleasant odor, it will be perceived as unclean.